About Us

About Up Closets of Greater Charlotte

At Up Closets of Greater Charlotte, we’re passionate about helping people create organized, functional spaces that transform their homes and their lives. We’re committed to delivering exceptional storage solutions with unmatched quality and care, whether that’s designing a dream closet, streamlining your pantry, or reimagining your garage – we do it all!

Meet the Team

Want to learn more about the incredible people behind Up Closets? Visit our Meet the Team page to discover the expertise and dedication driving our success.

Heidi DeMaio

Owner

Heidi DeMaio is the heart behind our design process, bringing decades of experience in client partnership, thoughtful planning and personalized solutions to every project. With a background rooted in coaching, consultation, and relationship-driven work, Heidi believes the best designs begin by truly listening to how clients live, move and use their space. She approaches each home with a balance of creativity and function, ensuring every detail is intentional and tailored to individual needs. A mother of four and married for 26 years, Heidi understands firsthand how well-designed spaces can support busy, real-life routines. Having called the Charlotte area home for over 20 years, she’s deeply connected to the community we serve. Her goal is simple: to create spaces that feel calm, purposeful and uniquely yours.

Jessica Schleicher

Jessica Schleicher is the admin and support for the Upclosets greater Charlotte team. She has over 20 years of customer service experience and has a passion to help others. Jessica is a mother of 2 girls and has been married for 22 years. She has volunteered in many support roles in her daughters’ classes, sports teams, as well as her church home over the past 18 years along with her background in healthcare. She is excited to work alongside clients in their journey to help them transform their space from chaos into a place they enjoy.

Our Values

Up Closets designs and installs fully custom closets, pantries, garages, and more—all from the comfort of your home. Locally owned and backed by national expertise, we deliver beautiful, functional storage solutions with real-time design and transparent pricing.

During your in-home consultation, we’ll take precise measurements, design your space on the spot, and walk you through every detail—from layout and materials to investment—so there are no surprises. Each location is independently owned.

FAQs

Are custom closets affordable?

Yes, custom closets are more affordable than you might think! We offer a variety of design options to fit different budgets in Greater Charlotte. With our flexible pricing and cost-effective solutions, you can transform your space without breaking the bank. Plus, a well-organized closet adds value to your home, making it a smart investment for the long term. Contact us for a free consultation and discover how we can create a custom closet that fits both your needs and your budget!

What is the timeline for installing a custom closet?

The timeline for installing a custom closet in Greater Charlotte typically ranges from 6 to 8 weeks, depending on the complexity of the design and the size of the space. Our team works efficiently to deliver high-quality results without unnecessary delays, ensuring your closet is ready in no time.

Can custom closets be designed for all types of spaces?

Yes! Custom closets can be designed for bedrooms, walk-in spaces, pantries, garages, mudrooms, and even laundry rooms in Greater Charlotte. No matter the space, we create functional, stylish solutions that make the most of your available room, helping you stay organized in your home.

How do I get started with my custom closet?

Getting started is easy in Greater Charlotte! Simply contact us to schedule a free consultation, and we’ll guide you through the design process. We’ll listen to your needs, create a personalized plan, and work with you every step of the way to bring your vision to life.

 

What materials do you use?

At Up Closets, we use high-quality engineered wood panels with a durable, thermally fused laminate (TFL) finish. This material is specifically designed for interior cabinetry and closet systems. It offers a smooth, consistent appearance and is highly resistant to scratches, stains, and everyday wear — making it both beautiful and practical for long-term use.

All hardware, including hinges and drawer slides, is premium-grade to ensure smooth operation and lasting durability.